Shipping policy

We are committed to delivering your order quickly, safely, and efficiently.

1. Processing Time

• Orders are processed within 1–2 business days after confirmation
• Orders placed on weekends or public holidays will be processed on the next business day

2. Shipping Time

• Delivery across Egypt typically takes 2–5 business days, depending on your location
• In rare cases, slight delays may occur due to the shipping provider

3. Shipping Fees

• Shipping fees are calculated at checkout based on your location
• Free shipping may be offered during promotions or special campaigns

5. Delivery Attempts

• Please ensure your phone number and address are accurate
• If the order is not received after multiple delivery attempts, it may be returned

6. Delays

We are not responsible for delays caused by:

• Shipping companies
• Incorrect or incomplete address details
• Customer unavailability at the time of delivery

7. Contact Us

If you have any questions regarding your order or shipment, feel free to contact our support team.